سياسية الإستبدال والإسترجاع

We have taken upon ourselves to make your situation our priority, and the Divein Boutique team strives to provide the best service and aims for complete customer satisfaction, as our work requires focusing on the smallest details, starting from the shopping experience on the website, ensuring product quality, and ending with its delivery to you. We hope that our dear customer will not need to return to the return and exchange policy. However, in order to provide the best service and to protect your rights, the following must be clarified: The sold goods are non-returnable or exchangeable except in case of a manufacturing defect. The return period is only 3 days for defective items. If there is a manufacturing defect in the order or obvious damage to the shipment, we will cover all costs for the return or exchange. We apologize for any item that is received more than 3 days ago and ask our customers to appreciate this. Please deliver the items as received, with all accessories and without any shortage. Items sold in the discounted SALE section are non-returnable and non-exchangeable and do not include a warranty. Method: Contact our team via one of our communication channels, and you will be directed to the necessary procedures so we can evaluate the condition of the product and take the appropriate action.